Website Accessibility Statement

Accessibility statement for www.greatercambridge.org.uk

This website is run by the Greater Cambridge Partnership. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • use your browser and system settings to change the appearance of the website
  • zoom in without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify some text attributes
  • most older PDF documents are not fully accessible to screen reader software
  • some data tables have html attributes rather than stylesheet attributes
  • some pre-recorded video content does not have full captions, descriptions, or alternative format content
  • live video streams do not have captions
  • we often have to link to other external websites, but we cannot guarantee or accept responsibility for accessibility on those sites.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email contactus@greatercambridge.org.uk
  • call 01223 699906
  • write to us at Greater Cambridge Partnership, SH1317, Shire Hall, Cambridge, CB3 0AP

We’ll consider your request and get back to you within 5 days (for digital enquiries) or 10 days (for written/postal enquiries).

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Alasdair McWilliams, Digital Media Officer, contactus@greatercambridge.org.uk 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

The council receptions have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

The Greater Cambridge Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Some data tables do not have CSS styling, and use html tags for border and cell colour settings, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships.

We plan to correct this by September 2020. 

Some pre-recorded video content does not have either captions or audio descriptions.
This fails WCAG 2.1 success criterion 1.2.1Audio-only and Video-only (Prerecorded), 1.2.2 Captions (Prerecorded), and 1.2.3 Audio Description or Media Alternative (Prerecorded).
We are continually reviewing our video content, and are working to ensure that project and programme videos have appropriate captions, descriptions, and alternative format content.

Disproportionate burden

N/A

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix PDFs related to consltations that have been closed, or stages of projects that have been surpassed..

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

This website is tested weekly using the SiteImprove monitoring platform, and issued flagged are reviewed by GCP staff.

What we’re doing to improve accessibility

The GCP website is continually monitored and tested for accessibility.  Critical issues are flagged by the SiteImprove monitoring platform for remedy within 1 working day.

We are also working to implement standards to ensure that all new website assets, documents, and tools are accessible.

We plan to have legacy assets, documents, and tools reviewed and complaint by September 2020.

This statement was prepared on 13/01/2020. It was last updated on 13/01/2020.

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