Our Aims

This website is run by the Greater Cambridge Partnership (GCP). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Use your browser and system settings to change the appearance of the website
  • Zoom in without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS. NVDA and VoiceOver)

This Website

We know some parts of this website are not fully accessible. For instance:

  • You cannot modify some text attributes
  • Most older PDF documents are not fully accessible to screen reader software
  • Some data tables have HTML attributes rather than stylesheet attributes
  • Some pre-recorded videos do not have full captions, descriptions or alternative format content
  • Live video streams do not have captions
  • We often have to link to other websites but we cannot guarantee or accept responsibility for accessibility on those websites

What To Do if You Cannot Access Parts of This Website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Email contactus@greatercambridge.org.uk
Call 01223 699906
Write to us at Greater Cambridge Partnership, SH1317, Shire Hall, Cambridge, CB3 0AP
We'll consider your request and get back to you within 5 days for digital enquiries or 10 days for written/postal enquiries.

Reporting Accessibility Problems With This Website
We’re always looking to improve the accessibility of this website.

If you find any problems not listed on this page or you think we’re not meeting accessibility requirements, please contact: Alasdair McWilliams, Digital Media Officer, contactus@greatercambridge.org.uk

Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting Us by Phone or Visiting Us in Person
We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

The council receptions have audio induction loops. Alternatively, if you contact us before your visit, we can arrange for a British Sign Language (BSL) interpreter to be present.

Technical Information About This Website’s Accessibility
The Greater Cambridge Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-Accessible Content
The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations
Some data tables do not have CSS styling and use HTML tags for border and cell colour settings, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships
We plan to correct this.
Some pre-recorded video content does not have either captions or audio descriptions
This fails WCAG 2.1 success criterion 1.2.1Audio-only and Video-only (Prerecorded), 1.2.2 Captions (Prerecorded), and 1.2.3 Audio Description or Media Alternative (Prerecorded)
We are continually reviewing our video content, and are working to ensure that project and programme videos have appropriate captions, descriptions, and alternative format content
Disproportionate Burden

Content That’s Not Within the Scope of the Accessibility Regulations
PDFs and other documents
Many of our older PDFs and Word documents do not meet accessibility standards. For example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value)
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix PDFs related to consultations that have been closed, or stages of projects that have been surpassed
Any new PDFs or Word documents we publish will meet accessibility standards
Live video
Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live)
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations
How We Tested This Website
This website is tested weekly using the SiteImprove monitoring platform, and issues that are flagged are reviewed by GCP staff.

What We’re Doing To Improve Accessibility
The GCP website is continually monitored and tested for accessibility. Critical issues are flagged by the SiteImprove monitoring platform for remedy within 1 working day.

We are also working to implement standards to ensure that all new website assets, documents, and tools are accessible.

This statement was prepared on 13/01/2020. It was last updated on 14/09/2021.